- Complete support (subscription or retainer based)
- Enhancements to components with full support
- New Components with full support [e.g., Binding Components (BC), Service Engines (SE), Java Connector Architectures (JCA)]
- From inception to post production support
- Suites: DataGate 3.x, TRE (Table Runtime Environment), eGate 4.X, SRE (Schema Runtime Environment), Java CAPS, Open ESB, and Glassfish ESB
- Hardware Sizing
- Best Practices
- Programming Monk, Java, C/C++, etc.
- High availability and fail over architecture and implementation (scripts, etc.)
- TRE to Java CAPS
- DataGate to SRE
- eGate 4.X to SRE
- SRE to Java CAPS
- ICAN to Java CAPS
- Others ...
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- Escalations rising from the implementation
- Proactive Go-live analysis (health check)
- Post Go-live support
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